Global Mobile Network Service

XCOM GLOBAL XCom Global is a premier Japanese wifi rental service company
at the forefront of innovative wireless communications.

Company Overview

XCom Global is a premier Japanese wifi rental service company at the forefront of innovative wireless communications with more than 22 years of expertise, offering lines and routers for Japan and other markets. XCom Global specializes in providing low-cost wireless rental services to business and leisure travelers, and is an established leader among 3G/4G broadband companies worldwide.

Company Name XCom Global, Inc.
Head Office Shibuya Scramble Square 26F 2-24-12 Shibuya Shibuya-ku,Tokyo
Representative CEO & President Seiji Nishimura
Founded Nov. 17, 1995
Capital 900,000 USD
Employees 305
Offices Hokkaido JR tower office plaza sapporo 15Fl.,Kita5jo Nishi2-5,Chuo,Sapporo
Osaka Minami Senba Akiyama Buld 6 Fl., Minami Senba 4-6-1, Chuo, Osaka 542-0081
Nagoya Nagoya Prime Central tower 12fl, 2-27-8 Meieki, Nishi, Nagoya, Aichi
Fukuoka Across Fukuoka 12fl, 1-1-1 Tenjin, Chuo, Fukuoka
USA 5910 Pacific Center Blvd, Suite 320 San Diego, CA 92121

Corporate History

  • 1995 Company Established
  • 2005 Began in-car mobile phone rental service on the Narita Express
  • 2008 Started international mobile WiFi rental service
  • 2010 First to introduce the Novatel Wireless MiFi 2372 to domestic Japan market
  • 2010 XCom Global, Inc.established in San Diego, USA
  • From 2012 Opened kiosk services in Osaka Kansai, Narita, Chubu, Haneda and Fukuoka International Airports
  • 2012 Rolled out nationwide televion campaign "Imoto WiFi" with top Japan talent Imoto Ayako
  • From 2014 Opened branch offices in Osaka, Nagoya, Fukuoka and Sapporo
  • 2017 Launched new products along with beginning overseas business development

Our Services

Imoto WiFi

Global Wifi Rental

Service Site(JP only)

Global Cellular

Overseas Cellular Rental

Service Site(JP only)

JAPAN WiFi

Domestic Wifi Rental

Service Site

JAPAN PREPAID SIM

Domestic Mobile Prepaid Card

Service Site

Network Coverage

200+Countries and Regions

Asia

India/ Thailand/ Philippine/ Malaysia/ China/ Taiwan/ Korea/ Hong Kong/ Indonesia/ Cambodia/ Singapore/ Vietnam/ Macau/ SriLanka/ Myanmar/ UAE/ Israel/ Tajikistan/ Bangladesh/ Pakistan/ Mongol/ Afghanistan/ Armenia/ Iraq/ Uzbekistan/ Oman/ Kazakhstan/ Qatar/ Kuwait/ SaudiArabia/ Turkey/ Bahrain/ Palestine/ Jordan etc.

Europe

UK/ Italy/ Germany/ France/ Iceland/ Ireland/ Albania/ Gibraltar/ Estonia/ Netherland/ Austria/ Cyprus/ Greece/ Croatia/ San Marino/ Bailiwick of Jersey/ Switzerland/ Sweden/ Spain/ Slovakia/ Slovenia/ Czech Republic/ Denmark/ Norway/ Hungary/ Vatican City/ Finland/ Bulgaria/ Belgium/ Bosnia and Herzegovina/ Portugal/ Poland/ Malta/ Monaco/ Latvia/ Lithonia/ Luxembourg/ Romania/ Russia etc.

America

USA/ Alaska/ Canada/ Argentina/ Brazil/ Mexico/ Aruba/ Anguilla/ Antigua and Barbuda/ Cayman Islands/ Bermuda/ Virgin Islands/ Uruguay/ Ecuador/ El Salvador/ Antilles/ Guatemala/ Grenada/ Costa Rica/ Columbia/ Jamaica/ Chile/ Dominica/ Nicaragua/ Republic of Haiti/ Panama/ Commonwealth of The Bahamas / Barbados/ Paraguay/ Venezuela/ Peru/ Honduras/ Bolivia etc.

Africa

Algeria/ Angora/ Uganda/ Egypt/ Cameroon/ Gabon/ Gambia/ Ghana/ Kenia/ Zimbabwe/ Kingdom of Swaziland etc.

Oceania

Australia/ New Zealand/ Hawaii/ Guam/ Saipan/ Independent State of Samoa/ Republic of Fiji etc.

Airport Counters

Dedicated counters at all main airports in Japan provide rental services.

  • Narita Airport Terminal 1

    Narita Airport Terminal 1 image
  • Narita Airport Terminal 2

    Narita Airport Terminal 2 image
  • Haneda Airport International Terminal

    Haneda Airport International Terminal image
  • Kansai Airport Terminal 1

    Kansai Airport Terminal 1 image
  • Chubu Airport Centrair

    Chubu Airport Centrair image
  • Fukuoka Airport International Terminal

    Fukuoka Airport International Terminal image
  • Shin Chitose Domestic Terminal

    Shin Chitose Domestic Terminal image

Marketing Sales Strategy

Successfully rolled out nationwide television campaign "Imoto WiFi" with top Japan talent Imoto Ayako and celebrity band MAG!C☆PRINCE. Along with "Imoto WiFi" becoming the most recognized brand in the industry, it has also effectively driven an increase in sales.

  • Imoto WiFi's Advertisement image adorned in the station premises
  • Imoto WiFi's commercial image

Awards & Media Coverage

Awards

  • PC Magazine Must-Have Travel Gadgets
  • American Technology Awards 2013 WINNER
  • NETWORK PRODUCTS GUIDE BEST 2013 GOLD

Media Coverage

  • CNBC
  • CNET
  • Engadget
  • Frequent Business Traveler
  • HUFFPOST
  • Los Angeles Times
  • PC
  • The Washington Post
  • USA TODAY
  • 朝日新聞DIGITAL
  • スポーツ報知
  • 日本経済新聞
  • YAHOO!JAPANニュース

Global WiFi's Features

AFFORDABLE FIXED RATE

As a industry pioneer, XCom Global started the oversea data communication service on a fixed price basis to Japanese market in 2008. With our accumulated operation know-how, we successfully realized price system of USD6per day from April of 2012, which has become a primary differentiation factor with other major mobile roaming providers and has been bringing us rapid growth.

200+ COUNTRY COVERED

Taking advantage of the partnership with global cellular providers, XCom Global has established a global network to procure various communication lines. We have covered not only main countries but also African and middle southern American with low prices. Now, we cover over 200 countries and regions. With the trend of LTE and growing data traffic, we have recently started an new plan to meet the needs for high speed and big data.

FREE 24-HOUR SUPPORT

Our free customer support is available 24 hours a day, 365 days a year. We take care of various settings for the wifi router before handing over to customers. Our support staff will respond to your inquiries before your departure or if you request help in an emergency situation while overseas.

Comparison with Other Solutions

Even when using a Domestic Carrier, even small data use will be charged at ¥2,980/ day.

Comparison of Imoto WiFi and Domestic CarrierComparison of Imoto WiFi and Domestic Carrier
Global WiFi Wi-Fi Spot Carrier Roaming
Conclusion Good deal for crossboarder customers.Highly secured communication with reasonable price Low fees, but limited coverage and unreliable security Easy settings, but the roaming charges are extremely high
Security good bad good
Mobility good bad good
Connectivity good bad good
Charge Fee good good bad
Global WiFi
Good deal for crossboarder customers.Highly secured communication with reasonable price
Security good
Mobility good
Connectivity good
Charge Fee good
Wi-Fi Spot
Low fees, but limited coverage and unreliable security
Security bad
Mobility bad
Connectivity bad
Charge Fee good
Carrier Roaming
Easy settings, but the roaming charges are extremely high
Security good
Mobility good
Connectivity good
Charge Fee bad

Prepaid SIM Service

Data Sim

  • No activation necessary Able to use service by only APN setting No Credit is necessary.
  • 4 plans available 1G (7days), 3G (7days), UNLIMITED (7days), 200mb/day (15days)
  • 4G / LTE Communication speed : Download Max 375Mbps, Upload Max 50Mbps

Voice SIM

  • No activation necessary Able to use service by only APN setting No Credit is necessary.
  • Unlimited charge-free voice communication Within 10min., free-of-charge calls
  • 4G / LTE Communication speed : Download Max 110Mbps, Upload Max 10Mbps

Contact Us

XCom Global, Inc. (Global Marketing)

  • Shibuya Scramble Square 26F 2-24-12 Shibuya Shibuya-ku,Tokyo JAPAN 150-6126
  • TEL: +81-3-5766-2721
  • FAX: +81-3-5766-2723
  • Mail: global.marketing@xcomglobal.com
Corporate Site
https://www.xcomglobal.co.jp/
Outbound Wifi Rental "Imoto WiFi"
https://www.imotonowifi.jp/
Overseas Cellular Rental "Global Cellular"
http://www.globalcellular.jp/
Inbound Wifi Rental "JAPAN WiFi"
https://www.japan-wifi.jp/
Prepaid SIM "JAPAN PREPAID SIM"
https://www.japan-wifi.jp/sim/